Are you a seller looking to make some extra cash by selling your gently used items online? If so, then you’ve come to the right place! In this article, we will compare two popular online selling platforms, Poshmark and Mercari, and provide you with all the information you need to make an informed decision on which one is right for you. Whether you’re a seasoned seller or just starting out, this platform comparison will help you determine the best platform to maximize your sales and reach your financial goals. So let’s get started and dive into the world of online selling on Poshmark and Mercari!
Platform Overview
What are Poshmark and Mercari?
Poshmark and Mercari are two popular and widely-used online marketplace platforms that cater to individuals looking to buy and sell various items. Both platforms provide a convenient way for sellers to reach a large audience and for buyers to find unique items at affordable prices.
Key features of each platform
Poshmark offers a uniquely social shopping experience, allowing users to connect with others, follow their favorite sellers, and share listings with their network. Mercari, on the other hand, focuses more on simplicity and ease of use, with a user-friendly interface and straightforward listing process.
Comparison of user bases
Poshmark has a larger user base, with an enthusiastic community of fashion enthusiasts who are drawn to its social aspect. Mercari, while not as large, still boasts a substantial user base that covers a broad range of item categories.
Fees and pricing structures
Both Poshmark and Mercari have similar fee structures. When an item is sold, Poshmark charges a flat fee of $2.95 for sales under $15, or 20% for sales above $15. Mercari charges a 10% fee for every item sold. It’s important to consider these fees when pricing your items to ensure you’re still making a profit.
Listing and Selling Process
Creating listings on Poshmark
Poshmark makes it easy to create listings through their mobile app or website. Simply take clear and attractive photos of your item, write a detailed description, set a price, and choose relevant categories and tags to increase visibility. Poshmark encourages sellers to engage with potential buyers by sharing their listings and participating in Posh Parties.
Creating listings on Mercari
Similar to Poshmark, Mercari allows sellers to create listings directly from their smartphone or computer. You’ll need to upload photos of your item, provide a description, set a price, and choose relevant categories and keywords. Mercari also offers a feature called Mercari NOW, which allows sellers to list items available for immediate local pickup.
Listing requirements and restrictions
Both platforms have specific listing requirements and restrictions. Poshmark focuses mainly on fashion-related items, while Mercari has a wider range of categories. Poshmark requires clear and accurate representations of items, while Mercari has specific guidelines on prohibited items such as weapons, drugs, and counterfeit goods.
Managing active listings
Poshmark provides an intuitive and user-friendly interface for sellers to manage their active listings. Sellers can easily edit listings, update prices, communicate with potential buyers, and track sales. Mercari also offers similar features, allowing sellers to manage all their listings in one place and communicate seamlessly with buyers.
Promoting listings on each platform
Both Poshmark and Mercari have features that allow sellers to promote their listings. Poshmark offers the option to share listings with your followers and participate in themed parties to increase visibility. Mercari provides a “Promote” feature, where sellers can lower their price to attract more buyers.
Selling process and transaction flow
Once a buyer shows interest in an item, the selling process on both platforms is straightforward. Poshmark handles the payment process and provides sellers with a prepaid shipping label. Mercari also handles the payment process and generates a shipping label, giving sellers the freedom to choose their preferred shipping method.
Shipping and Delivery
Shipping options on Poshmark
Poshmark offers a standardized shipping option for all sellers. Once an item is purchased, Poshmark provides a prepaid shipping label that sellers can use to ship the item. The package can then be dropped off at any USPS mailbox.
Shipping options on Mercari
Mercari allows sellers to choose their preferred shipping method. Sellers can either use Mercari’s prepaid label or opt for their own shipping carrier. Mercari provides guidelines on packaging requirements to ensure items arrive safely to buyers.
Packaging requirements and guidelines
Both Poshmark and Mercari have guidelines on packaging to guarantee safe delivery of items. It is essential to package items securely, using suitable materials such as bubble wrap or padded envelopes, to prevent damage during transit.
Tracking and delivery confirmation
Poshmark and Mercari provide tracking information to both sellers and buyers, allowing them to monitor the shipment’s progress. Once the item is delivered, both platforms require the buyer to confirm the delivery, ensuring a smooth transaction process.
Dealing with shipping issues
In the event of any shipping issues or delays, both platforms have systems in place to assist sellers and buyers. Poshmark has a dedicated support team that can help resolve shipping problems. Mercari also provides customer support and encourages open communication between buyers and sellers to address any issues.
Seller Protection and Policies
Return policies on Poshmark
Poshmark has a strict “All Sales Final” policy, meaning that buyers cannot return items unless they are significantly not as described. In such cases, Poshmark allows buyers to open a case for resolution, and if the claim is found valid, Poshmark will facilitate the return and refund process.
Return policies on Mercari
Mercari allows buyers to return items within three days of delivery if the item is not as described. The platform provides an escrow system, where funds are held until the buyer confirms the item’s condition. If a return is initiated, Mercari will provide a return label and facilitate the refund process.
Protection against scams and fraudulent buyers
Both Poshmark and Mercari have measures in place to protect sellers from scams and fraudulent buyers. Poshmark has a rating system that helps identify reliable buyers, and they also have a Support Center to handle any issues. Mercari’s escrow system and buyer rating feature also contribute to a safer selling environment.
Dispute resolution process
In the event of a dispute between a buyer and a seller, both Poshmark and Mercari offer a resolution process. Poshmark encourages open communication and provides a dedicated support team to assist with dispute resolution. Mercari facilitates communication between buyers and sellers and may step in if necessary to find a resolution.
Seller ratings and reviews
Both platforms rely on seller ratings and reviews to establish trust within their communities. Poshmark encourages buyers to rate their experience with sellers and leave reviews, which helps build a seller’s reputation. Mercari also allows buyers to leave ratings and reviews, helping sellers build their credibility.
Communication and Support
Messaging features on Poshmark
Poshmark has a messaging feature that allows sellers and buyers to communicate within the app. This feature enables quick and direct communication, making it easy to answer questions, negotiate prices, and provide additional information about items. Poshmark’s focus on community and social connections also encourages interaction with potential buyers.
Messaging features on Mercari
Mercari also provides a messaging feature within the app, allowing sellers and buyers to communicate directly. This feature helps facilitate a smooth transaction process, enabling sellers to provide more detailed information about their items and buyers to ask questions or negotiate prices.
Customer support options and response time
Poshmark offers customer support through their Support Center, where sellers can access help articles and submit inquiries for assistance. They strive to respond to inquiries within 24 hours. Mercari also has a support system in place, providing help articles and the option to contact their support team directly.
Moderation and content policies
Both Poshmark and Mercari have content policies in place to ensure a safe and pleasant selling experience. They prohibit the sale of counterfeit items and have guidelines on offensive or inappropriate content. Poshmark relies on its community to report violations, and Mercari has a moderation team actively monitoring listings.
Marketing and Branding
Building a brand on Poshmark
Poshmark offers opportunities for sellers to establish their brand within the community. By consistently providing high-quality items, excellent customer service, and engaging with buyers and other sellers, you can build a positive reputation and attract a loyal following on the platform. Participating in Posh Parties and sharing others’ listings can also enhance visibility for your brand.
Building a brand on Mercari
While Mercari doesn’t have the same emphasis on social interaction, there are still ways to build a brand. Offering competitive prices, providing accurate descriptions and attractive photos, and maintaining a high seller rating can help establish your brand as reliable and trustworthy. Consistent promotion of your listings and engagement with potential buyers can also contribute to brand recognition.
Social media integration and promotion
Both Poshmark and Mercari provide opportunities to integrate social media platforms into your selling efforts. You can share your listings on your personal social media accounts to generate more visibility and engage with potential buyers. This cross-promotion can help attract a wider audience and increase sales.
Utilizing keywords and tags for visibility
Both platforms rely on keywords and tags for searchability. Using descriptive keywords in your item titles and descriptions can help potential buyers find your listings. It’s important to use relevant category tags and include specific details about your items, as this will enhance visibility and increase the chances of attracting interested buyers.
Seller Community and Engagement
Community features on Poshmark
Poshmark has a vibrant and active community of sellers and buyers who engage with one another. The platform offers features such as follows and shares, where you can follow other users, share their listings, and participate in themed Posh Parties. Engaging with the community and building relationships can lead to increased exposure and sales.
Community features on Mercari
While Mercari’s community features may not be as extensive as Poshmark’s, there is still an opportunity to engage with other sellers and buyers. Communicating openly and promptly, providing excellent customer service, and leaving ratings and reviews for smooth transactions can contribute to a positive seller reputation within the Mercari community.
Events and meetups
Poshmark occasionally organizes events and meetups for sellers and buyers to connect in person. These events provide valuable networking opportunities and the chance to learn from successful sellers. Attending these events can help you gain insights and build connections within the Poshmark community.
Networking and collaboration opportunities
While Mercari doesn’t have organized events like Poshmark, there are still opportunities for networking and collaboration. Engaging with other sellers through the messaging feature or participating in online seller communities can lead to valuable connections. Collaborating with other sellers to bundle items or promote each other’s listings can also benefit your sales.
Payment Processing and Payouts
Payment options on Poshmark
Poshmark offers secure payment processing through their platform. Buyers pay for items directly, and Poshmark holds the payment until the buyer confirms receipt and satisfaction. Once the buyer accepts the item, the seller can request a payout, which is deposited into their Poshmark account balance. From there, funds can be withdrawn or used for future purchases.
Payment options on Mercari
Mercari also provides secure payment processing. Buyers’ funds are held in escrow until the item is delivered and the buyer confirms its condition. Once the buyer accepts the item, Mercari releases the payment to the seller’s account balance. Sellers can then request a payout, which is typically transferred to their linked bank account within a few days.
Processing fees and payment schedule
Poshmark charges a flat fee of $2.95 for sales under $15, or 20% for sales above $15. Mercari charges a 10% fee for every item sold. Poshmark pays sellers weekly, every Monday, while Mercari allows sellers to withdraw funds as soon as they are available in their account.
Withdrawal methods and timeframes
Poshmark allows sellers to withdraw funds through direct deposit to their bank account or request a physical check. Direct deposits typically occur within 2-3 business days. Mercari transfers funds to sellers’ linked bank accounts, and the timeframe for these transfers can vary depending on the seller’s bank.
Pros and Cons
Poshmark – Advantages and disadvantages
Poshmark offers a large and enthusiastic community, making it ideal for sellers in the fashion industry. Its social aspect allows for networking and brand building. However, the platform’s fees can be higher compared to others, and the strict “All Sales Final” policy may discourage some buyers.
Mercari – Advantages and disadvantages
Mercari offers simplicity and ease of use, making it a great platform for new sellers. It has a broader range of item categories, attracting a diverse buyer base. However, it may not have the same level of community engagement and brand-building opportunities as Poshmark. It also has lower fees, but the lack of seller protection policies may pose some risks.
Comparison of pros and cons
Poshmark’s strengths lie in its vibrant community and social engagement, while Mercari excels in simplicity and a wide range of categories. Poshmark’s higher fees and strict return policy may be drawbacks for some sellers, while Mercari’s limited seller protection policies and potentially lower brand recognition may pose challenges.
Conclusion
Which platform is better for selling?
The choice between Poshmark and Mercari ultimately depends on your target audience and the item category you’re selling. If you’re in the fashion industry and value community engagement, Poshmark may be the better option. On the other hand, if you prefer simplicity and a broader range of item categories, Mercari may suit your needs.
Considerations based on target audience and item category
Consider your target audience’s preferences and habits when choosing between Poshmark and Mercari. Poshmark’s user base leans towards fashion enthusiasts, while Mercari attracts buyers with diverse interests. If you’re selling fashion items, Poshmark’s social aspects may better align with your target audience. For a wider range of items, Mercari provides a larger potential buyer pool.
Final thoughts and recommendations
Both Poshmark and Mercari offer excellent platforms for selling various items. It’s important to consider their key features, user bases, fees, seller protection policies, and the level of community engagement when deciding which platform to use. Whichever platform you choose, providing accurate descriptions, attractive photos, and excellent customer service will contribute to a successful selling experience.